Support

Help with the DetoxNexus Chrome extension or mobile app.

For sign-in issues, bugs, questions about a specific block or exception, or anything else — email us and we'll get back to you.

Common issues

Sign-in fails or a site isn't blocking: try reloading the extension from chrome://extensions (use the reload button, not remove-and-re-add), then try again.
A site should be blocked but isn't yet: changes made on your phone can take up to a minute to reach the browser, since it re-checks state periodically rather than instantly.
Need into a blocked site early: use "Request exception" in the extension popup or options page — an accountability partner you've added on mobile has to approve it.